Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Adjustable wrench
- Tape measure
- Electrical tester
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and away from water sources.
- Remove Packaging Materials: Remove all protective films, tapes, and packaging materials from the microwave.
- Check Power Requirements: Ensure electrical outlet matches the microwave's voltage requirements (230V, 50Hz).
- Position the Microwave: Place on a clean, dry, stable surface with minimum 10cm clearance on all sides.
- Grounding Check: Verify proper grounding of the electrical outlet for safety.
- Initial Setup: Install the turntable and ensure it rotates freely.
- Test Operation: Run a quick test cycle to verify proper functioning.
Specifications
| Model Number | MC28H5013AK |
| Type | Convection Microwave Oven |
| Color | Black |
| Capacity | 28 Liters |
| Power Output (Microwave) | 900 Watts |
| Power Output (Grill) | 1350 Watts |
| Control Type | Digital Touch Controls |
| Cooking Modes | Microwave, Grill, Convection, Combination |
| Turntable Diameter | 31.5 cm |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 38.5 x 52.0 x 39.5 cm |
| Weight | 18.5 kg |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 5 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
Convection Cooking
Advanced convection system circulates hot air for even baking and roasting, delivering perfect results for a variety of dishes.
Grill Function
Powerful quartz grill element provides excellent grilling performance for meats, vegetables, and sandwiches with perfect browning.
Triple Distribution System
Three microwave outlets ensure even cooking throughout the food, eliminating cold spots and providing consistent results.
Ceramic Enamel Interior
Durable ceramic enamel coating is easy to clean and resistant to scratches and stains, maintaining the oven's appearance.
Smart Sensor Cooking
Automatically detects moisture levels and adjusts cooking time and power for perfect results with various food types.
ECO Mode
Energy-saving feature reduces standby power consumption, helping to lower electricity bills and environmental impact.
Cooking Programs
Auto Cook
Pre-programmed settings for popular foods like pizza, potatoes, and vegetables
Auto Defrost
Automatic defrosting based on food type and weight for optimal results
Combination Cooking
Simultaneous microwave and grill/convection cooking for faster results
Quick Start
Instant start function for immediate cooking at high power
Child Lock
Safety feature to prevent accidental operation by children
Keep Warm
Maintains food at serving temperature after cooking completion
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock activated | Ensure door is fully closed, check child lock status |
| Uneven cooking | Turntable not rotating, overloaded | Check turntable installation, reduce food quantity |
| Sparking inside | Metal objects, damaged waveguide cover | Remove metal objects, check waveguide cover |
| Display not working | Power issue, control panel malfunction | Check power supply, reset the microwave |
| Unusual noises | Turntable obstruction, cooling fan issue | Check for obstructions, ensure proper ventilation |
| Food not heating | Power setting incorrect, magnetron issue | Check power settings, contact service if persistent |
Error Codes
- E-1: Temperature sensor error - Check sensor connection
- E-2: Overheating - Allow to cool, check ventilation
- E-3: Communication error - Reset the microwave
- E-4: Magnetron issue - Contact service center
- E-5: Door switch error - Check door alignment
- E-6: Turntable motor error - Check motor operation
Manual Downloads
Current Model Manuals
MC28H5013AK
28L Convection Microwave
MC28H5013AS
28L Silver Microwave
MC28H5013AW
28L White Microwave
MC32H5013AK
32L Convection Microwave
Popular Previous Models
MC28H5035CK
28L Chef Collection
MC28H5027AK
28L Slim Fry
MC28H5023AK
28L Basic Model
MC23K3515AK
23L Solo Microwave