Installation Guide
Tools Needed:
- Screwdrivers (flat and Phillips)
- Measuring tape
- Level
- Drill (if wall mounting)
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and access to electrical outlet.
- Clear Surrounding Area: Ensure minimum 10cm clearance on all sides for proper ventilation.
- Check Power Requirements: Verify electrical outlet meets 230V, 50Hz requirements. Use dedicated circuit if possible.
- Remove Packaging: Remove all protective films, tapes, and packaging materials from the microwave oven.
- Position the Oven: Place on a stable surface or install according to mounting instructions.
- Grounding: Ensure proper grounding of the electrical outlet for safety.
- Initial Test: Run a 2-minute test with a cup of water to verify proper operation.
Specifications
| Model Series | MC28H5015AK |
| Type | Convection Microwave Oven |
| Color | Black / Stainless Steel |
| Capacity | 28 Liters |
| Power Output (Microwave) | 900 Watts |
| Power Output (Grill) | 1350 Watts |
| Control Type | Digital Touch Controls |
| Cooking Modes | Microwave, Grill, Convection, Combination |
| Turntable Diameter | 31.5 cm |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 40.8 x 52.0 x 39.8 cm |
| Weight | 18.5 kg |
| Display | LED Digital Display |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 8 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
Trio Cooking Technology
Combines microwave, grill, and convection cooking in one appliance for versatile meal preparation with optimal results.
Ceramic Enamel Interior
Durable and easy-to-clean ceramic enamel coating resists scratches and stains, ensuring long-lasting performance.
Smart Sensor Cooking
Automatically detects moisture levels and adjusts cooking time and power for perfect results every time.
Grill Element
Quartz grill element provides even heating for perfect grilling, browning, and crisping of various foods.
Convection Heating
Circulates hot air for even baking and roasting, allowing you to bake cakes, roast meats, and more.
Eco Mode
Energy-saving feature reduces standby power consumption, helping to lower electricity bills.
Cooking Programs
Auto Cook
Pre-programmed settings for popular foods like pizza, potatoes, and vegetables
Auto Defrost
Automatically calculates defrosting time based on weight and type of food
Quick Start
30-second express cooking at full power for quick heating tasks
Child Lock
Safety feature to prevent accidental operation by children
Multi-stage Cooking
Program multiple cooking stages with different power levels
Keep Warm
Maintains food at serving temperature without overcooking
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock activated | Ensure door is fully closed, check child lock status |
| Uneven cooking | Food not arranged properly, turntable not rotating | Rearrange food evenly, check turntable operation |
| Sparkling inside oven | Metal objects present, damaged interior | Remove metal objects, check for interior damage |
| Display not working | Power issue, control panel malfunction | Check power supply, reset circuit breaker |
| Unusual noises | Turntable obstruction, cooling fan issue | Check for obstructions, ensure proper ventilation |
| Food not heating | Power setting too low, magnetron issue | Increase power setting, contact service if persistent |
Error Codes
- E-1: Temperature sensor error - Check sensor connection
- E-2: Door switch malfunction - Check door alignment and switches
- E-3: Communication error - Reset the microwave
- E-4: Magnetron overheat - Allow to cool before use
- E-5: Grill element error - Check grill element connection
- E-6: Fan motor error - Check cooling fan operation
Manual Downloads
Current Model Manuals
MC28H5015AK
28L Trio Microwave Oven
MC32J7055CT
32L Smart Trio Oven
MC28H5020AK
28L Black Trio Oven
MC25J7055CK
25L Compact Trio
Popular Previous Models
MC28H5035CK
28L Previous Gen Trio
MC32F604TCT
32L Family Trio
MC25J7055CK
25L Solo Microwave
MC22F605TCT
22L Basic Model