Installation Guide
Tools Needed:
- Smartphone with SmartThings app
- Wi-Fi network (2.4GHz/5GHz)
- Power adapter
- Ethernet cable (optional)
- Samsung account
Step-by-Step Setup
- Download SmartThings App: Install the SmartThings app from Google Play Store or Apple App Store on your smartphone.
- Create Samsung Account: Sign up for a Samsung account or log in with your existing credentials.
- Power Up Hub: Connect the SmartThings Hub to power using the provided adapter and wait for the status light to turn solid.
- Connect to Network: Connect the hub to your Wi-Fi network or use Ethernet cable for wired connection.
- Add Devices: Use the app to scan and add compatible smart devices to your SmartThings ecosystem.
- Create Automations: Set up routines and automations for your connected devices.
- Test System: Verify all devices respond correctly to commands and automations work as expected.
Specifications
| Model Series | STH-ETH-2024 |
| Type | Smart Home Hub |
| Color | White / Black |
| Connectivity | Zigbee, Z-Wave, Wi-Fi, Bluetooth |
| Wi-Fi Standards | 802.11 a/b/g/n/ac |
| Control Type | Mobile App, Voice Control |
| Compatibility | Works with Alexa, Google Assistant, Bixby |
| Power Requirements | 5V, 2A DC |
| Dimensions (HxWxD) | 12 x 12 x 3 cm |
| Weight | 250 g |
| Operating Temperature | 0°C to 40°C |
| Supported Devices | 500+ compatible devices |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Support: 2 years technical support
- Software Updates: Lifetime firmware updates
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com/support
Key Features
Multi-Protocol Support
Supports Zigbee, Z-Wave, Wi-Fi, and Bluetooth protocols, allowing seamless integration with a wide range of smart home devices from different manufacturers.
SmartThings App
Intuitive mobile application that provides complete control over your smart home ecosystem, including device management, automation creation, and remote access.
Voice Control Integration
Compatible with major voice assistants including Amazon Alexa, Google Assistant, and Samsung Bixby for hands-free control of your smart home.
Automation & Routines
Create custom automations and routines that trigger multiple devices simultaneously based on time, location, or device status changes.
Remote Access
Control and monitor your smart home from anywhere in the world through secure cloud connectivity and the SmartThings app.
Energy Monitoring
Track energy consumption of compatible devices and receive insights to help optimize energy usage and reduce costs.
Supported Device Categories
Lighting
Smart bulbs, switches, dimmers, and lighting controllers
Security
Cameras, sensors, alarms, and smart locks
Climate
Thermostats, air conditioners, and environmental sensors
Entertainment
Smart TVs, speakers, and media controllers
Appliances
Refrigerators, washing machines, and kitchen devices
Sensors
Motion, door/window, water leak, and multi-sensors
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Hub not connecting | Network issues, power problems | Check Wi-Fi connection, restart hub, verify power supply |
| Devices not responding | Out of range, low battery, connectivity issues | Move devices closer, replace batteries, check device status |
| App connection failed | Server issues, account problems, app cache | Check server status, re-login to account, clear app cache |
| Automations not working | Incorrect settings, device offline, timing issues | Review automation settings, check device status, adjust timing |
| Voice control not working | Skill not enabled, account linking issue | Enable SmartThings skill, re-link voice assistant account |
| Slow response times | Network congestion, too many devices, weak signal | Optimize Wi-Fi, reduce connected devices, improve signal strength |
Common Error Codes
- ERR_001: Hub offline - Check network connection and power
- ERR_002: Device unreachable - Check device battery and range
- ERR_003: Authentication failed - Verify Samsung account credentials
- ERR_004: Network timeout - Check internet connection stability
- ERR_005: Device limit reached - Remove unused devices
- ERR_006: Firmware update failed - Restart hub and retry update
Manual Downloads
Current Model Manuals
STH-ETH-2024
SmartThings Hub v3
STH-WFI-2024
Wi-Fi Only Hub
STH-PRO-2024
Professional Edition
STH-MINI-2024
Mini Hub
Popular Previous Models
STH-ETH-2022
SmartThings Hub v2
STH-WFI-2021
Wi-Fi Hub 2021
STH-ETH-2018
Classic Hub
STH-MOB-2016
Mobile Hub