Installation Guide
Tools Needed:
- Screwdrivers (flat and Phillips)
- Measuring tape
- Level
- Drill (if wall mounting)
- Stud finder
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and access to electrical outlet.
- Clear Surrounding Area: Ensure minimum 10cm clearance on all sides for proper ventilation.
- Check Power Requirements: Verify electrical outlet meets specifications (230V, 50Hz, 13A).
- Position Microwave: Place on stable countertop or install mounting bracket for over-the-range models.
- Ventilation Setup: For OTR models, connect ventilation duct to external vent or recirculation system.
- Electrical Connection: Plug into dedicated grounded outlet. Do not use extension cords.
- Initial Setup: Remove all packaging materials, install glass turntable and roller guide.
- Test Operation: Run microwave for 2 minutes with cup of water to verify proper operation.
Specifications
| Model Series | MC28H5015AK |
| Type | Solo Microwave Oven |
| Color | Stainless Steel / Black |
| Capacity | 28 Liters |
| Power Output | 900 Watts |
| Control Type | Digital Touch Controls |
| Cavity Dimensions | 315 x 315 x 205 mm |
| Turntable Diameter | 315 mm |
| Power Requirements | 230V, 50Hz, 13A |
| External Dimensions (HxWxD) | 31.5 x 52.0 x 44.5 cm |
| Weight | 16.5 kg |
| Energy Rating | A (Efficient) |
Warranty Information
- Full Warranty: 2 years parts and labor
- Magnetron Warranty: 8 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
Ceramic Enamel Interior
Easy-to-clean ceramic enamel coating resists scratches and stains, making maintenance simple and ensuring long-lasting performance.
Smart Sensor Cooking
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time.
Eco Mode
Reduces standby power consumption by up to 40% compared to conventional microwave ovens, saving energy and costs.
Quick Defrost
Special defrost setting with weight input automatically calculates optimal defrosting time for various food types.
Child Safety Lock
Prevents accidental operation by locking the control panel, ensuring safety when children are present.
Multi-stage Cooking
Program up to 3 different cooking stages with varying power levels for complex recipes requiring multiple steps.
Cooking Programs
Auto Cook
One-touch cooking for popular foods like popcorn, pizza, potatoes, and beverages
Sensor Reheat
Automatically reheats leftovers to perfect serving temperature without drying
Quick Start
30-second express cooking at full power for instant convenience
Keep Warm
Maintains food at ideal serving temperature after cooking completion
Dual Cook
Combines two different power levels in sequence for optimal cooking results
Memory Function
Stores up to 3 favorite cooking programs for quick access
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock activated | Ensure door is fully closed, check child lock status |
| Uneven cooking | Turntable not rotating, improper food placement | Check turntable operation, center food on turntable |
| Sparking inside | Metal objects, damaged waveguide cover | Remove metal objects, inspect and replace waveguide cover if damaged |
| Display not working | Power issue, control panel malfunction | Check power supply, reset circuit breaker |
| Unusual noises | Turntable motor issue, fan obstruction | Check turntable motor, ensure ventilation fan is clear |
| Food not heating | Magnetron failure, high voltage circuit issue | Contact authorized service center for repair |
Error Codes
- E-1: Temperature sensor error - Check sensor connection
- E-2: Communication error - Reset microwave
- E-3: Door switch error - Check door alignment and switches
- E-4: Magnetron error - Contact service center
- E-5: Turntable motor error - Check turntable operation
- E-6: Key input error - Reset control panel
Manual Downloads
Current Model Manuals
MC28H5015AK
28L Solo Microwave
MC28H5020AK
28L Grill Microwave
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ME731K
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