Samsung Microwave

User Manual & Installation Guide

Convection & Grill Model

Installation Guide

Tools Needed:

  • Measuring tape
  • Level
  • Screwdrivers (flat and Phillips)
  • Drill with bits
  • Pencil for marking

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and with easy access to electrical outlet.
  2. Check Clearances: Ensure minimum 4 inches clearance on top, 2 inches on sides, and 3 inches at the back for proper ventilation.
  3. Remove Packaging: Remove all protective films, packaging materials, and shipping restraints from the microwave.
  4. Prepare Mounting Surface: Ensure the mounting surface is sturdy and can support the weight of the microwave oven.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated outlet. Do not use an extension cord.
  6. Secure Installation: Follow the mounting template provided to securely install the microwave in the chosen location.
  7. Test Operation: Run the microwave for 2-3 minutes with a cup of water to verify proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series MC28H5015AK
Type Convection Microwave Oven
Color Stainless Steel / Black
Capacity 28 Liters
Power Output (Microwave) 900 Watts
Power Output (Grill) 1000 Watts
Control Type Touch Controls with LED Display
Cooking Modes Microwave, Grill, Convection, Combination
Turntable Diameter 315 mm
Power Requirements 230V, 50Hz, 13A
Dimensions (HxWxD) 38.5 x 52.0 x 41.5 cm
Weight 18.5 kg
External Dimensions 40.8 x 52.2 x 31.0 cm

Warranty Information

  • Full Warranty: 2 years parts and labor
  • Magnetron Warranty: 5 years on microwave components
  • Additional Coverage: Optional extended warranty available

For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com

Key Features

Ceramic Enamel Interior

Durable and easy-to-clean ceramic enamel coating that resists scratches and stains, making maintenance simple and efficient.

Triple Distribution System

Advanced microwave distribution system with three outlets ensures even cooking and eliminates cold spots in your food.

Grill & Convection Combo

Combination cooking modes allow you to grill, bake, and microwave simultaneously for perfectly cooked meals with crispy textures.

Smart Sensor Cooking

Automatically detects moisture levels and adjusts cooking time and power for perfect results every time, without guesswork.

Eco Mode

Energy-saving feature that reduces standby power consumption by up to 40%, helping you save on electricity bills.

Deodorization Function

Special function to remove food odors from the microwave cavity, keeping your microwave fresh and ready for next use.

Cooking Programs Explained

Auto Defrost

Automatically calculates defrosting time based on weight and type of food

Auto Cook

Pre-programmed settings for common foods like pizza, potatoes, and vegetables

Sensor Reheat

Intelligent reheating that prevents overheating and maintains food texture

Convection Bake

Even baking with circulating hot air for cakes, cookies, and baked goods

Grill Combo

Combination of microwave and grill for faster cooking with browning

Keep Warm

Maintains food at serving temperature without continued cooking

Troubleshooting

Problem Possible Cause Solution
Microwave won't start Door not closed properly, power issue Ensure door is fully closed, check power supply and circuit breaker
Uneven cooking Turntable not rotating, improper food placement Check turntable operation, arrange food evenly on turntable
Sparking inside Metal objects, foil, or damaged waveguide cover Remove metal objects, check for damaged interior coating
Unusual noises Turntable obstruction, fan issue Check for objects blocking turntable, ensure proper ventilation
Display not working Power surge, control board issue Unplug for 10 minutes then restart, check power supply
Food not heating Magnetron issue, power setting incorrect Check power level settings, ensure proper operation

Error Codes

  • E-1: Door sensor issue - Check door closure and sensor
  • E-2: Temperature sensor error - Allow to cool, check ventilation
  • E-3: Communication error - Unplug and restart
  • E-4: Magnetron issue - Contact service center
  • E-5: Turntable motor error - Check for obstructions
  • E-6: Keypad error - Clean control panel, check for moisture

Manual Downloads

Current Model Manuals

MC28H5015AK

28L Convection Microwave

MC32J7055CT

32L Smart Microwave

MC28H5020AK

28L Grill Microwave

MC22F605TCT

22L Slim Microwave

Popular Previous Models

MC28H5013AK

28L Convection Oven

MC32K7055CK

32L Chef Collection

MG23K3575AK

23L Grill Microwave

MC17J8033CK

17L Compact Microwave

Note: For models not listed here, please visit the Samsung Support Website for complete documentation.