Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Voltage tester
- Tape measure
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation and adequate countertop space, ensuring minimum clearance requirements are met.
- Prepare Countertop: Cut countertop opening according to template dimensions provided with the oven.
- Electrical Connection: Connect to a dedicated 240V, 40A circuit with proper grounding. Use copper wiring only.
- Secure the Oven: Place the oven into the countertop cutout and secure with mounting brackets provided.
- Check Level: Ensure the oven is level from front to back and side to side using a level tool.
- Final Connections: Connect power supply and ensure all electrical connections are secure and properly insulated.
- Test Operation: Perform initial test run to verify all heating elements and controls function properly.
Specifications
| Model Series | NX58H9500WS |
| Type | Electric Glass Cooktop |
| Color | Stainless Steel / Black |
| Cooktop Material | Ceramic Glass |
| Heating Elements | 5 Burners (Various Sizes) |
| Control Type | Touch Controls with LED Display |
| Power Requirements | 240V, 40A, 60Hz |
| Dimensions (HxWxD) | 5.5 x 30 x 21 inches |
| Weight | 45 lbs |
| Warranty | 1 Year Full Warranty |
Warranty Information
- Full Warranty: 1 year parts and labor
- Glass Cooktop Warranty: 5 years on ceramic glass surface
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Virtual Flame Technology
Samsung's innovative Virtual Flame technology provides visual feedback with LED lights that simulate gas flame patterns for intuitive temperature control.
FlexDuo Technology
The advanced FlexDuo feature allows you to cook with two different temperatures simultaneously, perfect for preparing multiple dishes at once.
Wi-Fi Connectivity
Connect your oven to your home network for remote control, recipe downloads, and software updates through the SmartThings app.
Ceramic Glass Surface
Durable ceramic glass cooktop provides easy cleaning, rapid heating, and even heat distribution across all cooking zones.
Smart Control
Precision temperature control with 1-degree increments allows for exact cooking temperatures and consistent results.
Safety Lock
Child safety lock prevents accidental activation of the cooktop, ensuring family safety in the kitchen.
Cooking Zones Explained
Dual Zone
Combines two heating elements for large cookware or griddles
Rapid Boil
High-power element for quick water boiling and searing
Simmer Setting
Low-temperature setting for delicate sauces and melting
Keep Warm
Maintains food at serving temperature without overcooking
Bridge Element
Connects two elements for oval cookware and roasting pans
Precision Cooking
Exact temperature control for professional cooking results
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cooktop won't turn on | Power issue, circuit breaker tripped | Check power supply, reset circuit breaker, ensure proper voltage |
| Uneven heating | Incorrect cookware, damaged element | Use flat-bottomed cookware, check element for damage |
| Error code displayed | Sensor issue, overheating | Refer to error code guide, allow to cool, reset unit |
| Touch controls not responding | Wet surface, control lock activated | Dry surface completely, deactivate control lock |
| Scratches on glass surface | Improper cleaning, abrasive materials | Use recommended cleaners, avoid abrasive pads |
| Overheating protection activated | Extended use, poor ventilation | Allow to cool, ensure proper ventilation around unit |
Error Codes
- E-10: Temperature sensor error - Check sensor connections
- E-20: Overheating detected - Allow unit to cool completely
- E-30: Communication error - Reset unit and check connections
- E-40: Power supply issue - Check voltage and circuit breaker
- E-50: Control panel error - Contact service center
- E-90: Safety lock engaged - Deactivate safety features
Manual Downloads
Current Model Manuals
NX58H9500WS
30" Glass Cooktop
NX58H5600SS
30" Smart Cooktop
NX36H5600SS
36" Induction Cooktop
NX58H9500BK
30" Black Cooktop
Popular Previous Models
NE58F9500SS
30" Electric Cooktop
NE59M6850SS
30" Dual Fuel
NE58K9430SS
30" Smart Oven
NE63A6711SS
30" Slide-in Range