The Samsung Chef NV51M9770 Series (models: NV51M9770DG, NV51M9770DK, NV51M9770DS, NV51M9770DSG) is a premium built-in electric oven with dual convection, steam cooking, air fry, and dual cook functions. It features a large 176-liter total capacity (upper 48L + lower 128L), fingerprint-resistant finishes, energy-efficient design, child safety lock, and advanced cooking modes for baking, roasting, grilling, and healthy cooking. Includes smart features like Wi-Fi connectivity. Below are key sections for safety, features, installation, setup, operation, and troubleshooting.
Key components: Dual cavity design for independent cooking, steam assist, air fry basket, dual convection fans, touchscreen display, adjustable racks, smart control panel.
| Feature | Description |
|---|---|
| Cooking Modes | Convection, Grill, Steam, Air Fry, Dual Cook |
| Capacity | 176 L total (Upper: 48 L, Lower: 128 L) |
| Interior | Stainless steel with steam generator |
| Energy Efficiency | A+ energy class |
| Child Safety | Control lock and door lock |
| Interior Light | LED lighting in both cavities |
| Rack Positions | Multiple adjustable levels per cavity |
| Grill Function | Variable infrared grill |
| Auto Timer | Smart timer with delay start |
| Connectivity | Wi-Fi for SmartThings app |
Professional installation required by certified technician.
WARNING! Disconnect power before installation; comply with local electrical codes.
CAUTION! Ensure proper ventilation; avoid using oven with empty water tank for steam modes.
Touchscreen interface with mode selection, temperature sliders, and timer controls.
Main Controls: Cavity select (Upper/Lower/Both), Mode dial (Bake, Convection, Steam, etc.), Temp/Time adjustment, Start/Pause, Lock, Wi-Fi connect.
Activate: Tap screen, select cavity/mode, set parameters, confirm start. Child lock: Hold Lock icon for 3 sec.
Tip: Preheat for 10-15 min; use appropriate rack levels (upper cavity: 1-3, lower: 1-5).
WARNING! Use fresh ingredients; do not exceed max weights (e.g., 2.5kg for roast).
Child lock, auto shut-off after 10 hours, cooling fans, triple-glazed door, error alerts (e.g., door open during preheat).
Use soft cloth with mild detergent; avoid abrasives.
CAUTION! During pyrolytic, lock door and remove racks; ventilate room.
Complies with EU standards (EN 60350). For household use. Wi-Fi: FCC/CE certified. www.samsung.com.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power/heat | Power supply issue | Check outlet/circuit breaker; reset |
| Steam not working | Empty tank or clog | Refill/clean reservoir; descale if needed |
| Error code (e.g., C-d0) | Door/sensor fault | Close door firmly; unplug 5 min then retry |
| Uneven cooking | Rack position or load | Adjust racks; rotate food midway |
| Wi-Fi disconnect | Signal weak | Reset network; check app |
Reset: Unplug for 5-10 min.
Service: 1-800-SAMSUNG