Installation Guide
Tools Needed:
- Measuring tape
- Level
- Screwdrivers (flat and Phillips)
- Adjustable wrench
- Voltage tester
Step-by-Step Installation
- Choose Installation Location: Select a stable, level surface with proper ventilation and access to electrical outlet.
- Clear Surrounding Area: Ensure at least 10cm clearance on all sides and 30cm above for proper ventilation.
- Check Electrical Requirements: Verify 230V, 50Hz, 13A dedicated outlet. Do not use extension cords.
- Remove Packaging Materials: Remove all protective films, tapes, and shipping materials from the microwave.
- Position the Microwave: Place on a clean, dry, level surface that can support its weight.
- Grounding Check: Ensure the electrical outlet is properly grounded for safety.
- Initial Test: Run the microwave empty for 2 minutes to check for proper operation and identify any issues.
Specifications
| Model Series | MC28H5015AK |
| Type | Solo Microwave Oven |
| Color | Black / Stainless Steel |
| Capacity | 28 Liters |
| Interior Coating | Ceramic Enamel |
| Power Output | 900 Watts |
| Control Type | Digital Touch Controls |
| Cooking Programs | 12 Auto Cook Menus |
| Turntable Diameter | 31.5 cm |
| Power Requirements | 230V, 50Hz, 13A |
| Dimensions (HxWxD) | 31.2 x 52.0 x 43.5 cm |
| Weight | 16.5 kg |
| External Dimensions | 31.2 x 52.0 x 43.5 cm |
Warranty Information
- Full Warranty: 2 years parts and labor
- Ceramic Interior Warranty: 10 years on ceramic enamel coating
- Magnetron Warranty: 8 years
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-726-7864 or visit Samsung.com
Key Features
Ceramic Enamel Interior
Samsung's advanced ceramic enamel coating provides superior durability, easy cleaning, and scratch resistance compared to traditional microwave interiors.
Eco Mode
Intelligent power-saving technology reduces standby power consumption by up to 40%, helping you save energy and reduce electricity bills.
Smart Sensor Cooking
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time.
Grill & Convection Combination
Combines microwave speed with grill browning and convection baking for versatile cooking options and restaurant-quality results.
Deodorization Filter
Built-in charcoal filter effectively removes cooking odors, keeping your kitchen fresh and preventing odor transfer between foods.
EasyClean Coating
Special non-stick coating on the interior walls makes cleaning spills and splatters quick and effortless with just a damp cloth.
Cooking Programs Explained
Auto Defrost
Automatically calculates defrosting time based on weight and type of food
Sensor Reheat
Intelligently reheats leftovers to perfect serving temperature
Auto Cook
12 pre-programmed settings for popular foods like pizza, potatoes, and vegetables
Quick Start
30-second express cooking at full power for quick heating tasks
Child Lock
Safety feature to prevent accidental operation by children
Keep Warm
Maintains food at serving temperature without overcooking
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock activated, power issue | Ensure door is fully closed, check child lock setting, verify power supply |
| Uneven cooking | Food not arranged properly, turntable not rotating | Arrange food evenly, check turntable operation, clean rollers |
| Sparking inside | Metal objects, foil, damaged interior | Remove metal objects, check for damaged ceramic coating |
| Unusual noises | Turntable obstruction, fan issues, loose parts | Check for obstructions, ensure proper ventilation, tighten components |
| Display not working | Power surge, control board issue | Unplug for 10 minutes, reset, check power supply |
| Food not heating | Magnetron failure, power settings incorrect | Check power level settings, contact service if persistent |
Error Codes
- E-1: Door sensor issue - Check door closure and switches
- E-2: Temperature sensor error - Allow unit to cool, restart
- E-3: Communication error - Unplug for 10 minutes, restart
- E-4: Magnetron overheat - Allow cooling period, reduce usage time
- E-5: Turntable motor issue - Check for obstructions, reset
- E-6: Keypad error - Clean control panel, check for moisture
Manual Downloads
Current Model Manuals
MC28H5015AK
28L Ceramic Inside Microwave
MC32J7055CK
32L Smart Microwave
MC28H5020AK
28L Grill Microwave
MC35K7055CK
35L Convection Microwave
Popular Previous Models
MC28H5033CK
28L Slim Fry Microwave
MC32F604TCT
32L Family Hub Microwave
MG23K3575AK
23L Grill Microwave
MC28H5013AK
28L Solo Microwave