Installation Guide
Tools Needed:
- Screwdrivers (flat and Phillips)
- Measuring tape
- Level
- Drill
- Pencil
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation and adequate clearance on all sides.
- Remove Packaging Materials: Remove all protective films and packaging materials from the microwave.
- Check Power Requirements: Ensure the electrical outlet meets the microwave's power specifications.
- Install Mounting Plate: Secure the mounting plate to the wall using appropriate screws and anchors.
- Hang Microwave: Carefully lift and hang the microwave on the mounting plate.
- Secure Installation: Tighten all mounting screws to ensure the microwave is securely attached.
- Test Operation: Plug in the microwave and test basic functions to ensure proper installation.
Specifications
| Model Series | ME731K/XAA |
| Type | Countertop Microwave Oven |
| Color | Stainless Steel / Black |
| Capacity | 1.5 cu.ft |
| Power Output | 1000 Watts |
| Control Type | Digital Touch Controls |
| Energy Rating | Energy Star Certified |
| Cooking Programs | 10 Auto Cook Programs |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 17.1 x 29.9 x 15.6 inches |
| Weight | 55 lbs |
| Turntable Size | 12.4 inches |
Warranty Information
- Full Warranty: 1 year parts and labor
- Magnetron Warranty: 10 years on microwave generator
- Additional Coverage: Optional extended warranty available
For warranty service, contact Samsung Customer Service at 1-800-SAMSUNG or visit Samsung.com
Key Features
Sensor Cooking
Advanced sensor technology automatically detects moisture levels and adjusts cooking time and power for perfect results every time.
Eco Mode
Energy-saving feature that reduces standby power consumption by up to 40% compared to conventional microwaves.
Ceramic Enamel Interior
Durable ceramic enamel coating resists scratches and stains, making cleaning quick and easy while ensuring long-lasting performance.
Quick Defrost
Special defrost setting quickly and evenly thaws frozen foods while preserving texture and flavor.
Smart Control
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cooking progress and receive completion alerts.
Multi-Stage Cooking
Program multiple cooking stages with different power levels for complex recipes requiring varied cooking methods.
Cooking Programs Explained
Popcorn
Automatically detects and pops popcorn to perfection without burning
Beverage
Heats beverages to ideal drinking temperature without overheating
Potato
Cooks potatoes evenly from skin to center for perfect baked potatoes
Pizza
Reheats pizza while maintaining crisp crust and melted cheese
Frozen Vegetable
Steams frozen vegetables to perfect tenderness without sogginess
Chicken
Cooks chicken pieces evenly while maintaining moisture and flavor
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, power issue | Ensure door is fully closed, check power supply and outlet |
| Uneven cooking | Turntable not rotating, improper placement | Check turntable operation, center food on turntable |
| Sparkling or arcing | Metal objects inside, damaged waveguide cover | Remove all metal objects, check for damaged interior |
| Display not working | Power surge, control board issue | Unplug for 1 minute then restart, contact service if persists |
| Unusual noises | Turntable motor issue, fan obstruction | Check for obstructions, ensure turntable moves freely |
| Food not heating | Magnetron failure, power setting incorrect | Check power settings, contact service center |
Error Codes
- E-1: Door switch issue - Check door closure and switches
- E-2: Temperature sensor error - Contact service center
- E-3: Communication error - Unplug and restart microwave
- E-4: Magnetron issue - Contact service center
- E-5: Turntable motor error - Check for obstructions
- E-6: Keypad error - Clean control panel, check for moisture
Manual Downloads
Current Model Manuals
ME731K/XAA
1.5 cu.ft Smart Microwave
ME731K/ZAA
1.5 cu.ft Stainless Steel
ME741K/XAA
1.6 cu.ft Sensor Microwave
ME751K/XAA
1.7 cu.ft Convection
Popular Previous Models
ME611K/XAA
1.1 cu.ft Basic Microwave
ME731K/XAB
1.5 cu.ft Black Microwave
ME821K/XAA
2.0 cu.ft Over-the-Range
ME731K/XAC
1.5 cu.ft White Microwave